If you are in Bristol, PA, and also looking for a masonry, hardscaping, or landscaping supplies, you have likely come across Eddington Supply Co. It is Located at 2734 Bristol Pike. And this a family-run business which has been serving the Philadelphia metro area since 1949. But what do if customers really think about their products and services? In this article, we shall discuss the latest Eddington Supply reviews. We aim at exploring the highs, the lows, and practical tips for getting the most out of your experience. We will take fresh insights from 2025. Let’s see if Eddington Supply is the right choice for your next project.
Who Is Eddington Supply Co.?
Talkinf about the Eddington Supply Co. which is a trusted name in Bensalem, near Bristol, PA. It is specializing in masonry and hardscaping materials. Working from pavers and retaining walls to gravel, mulch, and propane. They cater to contractors, landscapers, and DIY enthusiasts. Their website highlights a commitment to quality products and customer service, with convenient delivery options and expert staff to guide you through your project. Established in 1949, they’ve built a reputation as a go-to supplier in the region.
By looking at the recent updates on their website (July 2024), it is emphasized that they have wide range of products, including Belgard and Cambridge pavers, concrete sand, and decorative stone. They also offer some of the clearance deals on overstock items, making it a budget-friendly option for many. But the question is that how do customers rate their experience? Let’s break it down.
Why Reviews Matter
Customer reviews give you a real-world perspective on what to expect and what not—whether it’s the quality of materials, delivery reliability, or staff helpfulness. With its mixed feedback online, understanding Eddington Supply’s strengths and weaknesses can help you decide if they’re the right fit for your landscaping or masonry needs.
Positive Eddington Supply Reviews: What Customers Love
Having many customers who praise Eddington Supply for their knowledgeable staff, competitive pricing, and quality materials. Here’s what stands out in 2025 reviews.
Exceptional Customer Service
Several reviews highlight the personalized help from Eddington’s team of their platform. A 2024 Yelp review from D.T. raved about the staff’s guidance on a stone project, noting they provided a “knowledgeable walk-through” that outshone big-box stores like Home Depot and Lowe’s. Similarly, a CMac.ws review from “cobain78 m” shared how Eddington’s staff helped design a patio. It was aiming to recommendcontractors and keeping costs within budget. They called it a game-changer after getting little help elsewhere.
Competitive Pricing and Delivery
Eddington Supply often beats competitors on price. A 2024 CMac.ws review from Hugh C. described ordering 3/4 clean stone for a patio base. Along with a delivery that was “accommodating” and $40 cheaper than other suppliers. Another customer, who are on Birdeye (2024) praised the ease of delivery for a large paver project, with 600 square feet of pavers and river rock delivered seamlessly. They have noted the sales team was “easy to deal with” and prices were the best around.
Quality Materials for Projects
Customers usually appreciate the variety and durability of Eddington’s products. Like, from 2024 Eddingtonsupply.com post highlights their high-quality concrete sand and decorative stone, ideal for walkways, patios, and garden enhancements. A Birdeye review from Meriam (2024) called their paver selection “great”. He also credited the staff for helping her stay within budget for a backyard patio. These reviews suggest Eddington is a reliable choice for both small and large projects.
Negative Eddington Supply Reviews: Common Complaints
Like it is said that not all experiences are perfect. Some customers in their bad experiences report issues with product quality, delivery delays, and customer service, particularly with certain materials.
Issues with Topsoil Quality
It also happens that a recurring complaint centers on Eddington’s screened topsoil. Similarly, multiple 2024 reviews on YellowPages and MapQuest described receiving “fill dirt” full of gravel, bricks, and rocks instead of quality topsoil. One of the customer paid $200 for 5 yards, only to be offered a $100 refund when they complained. And with the owner reportedly refusing further compensation. They warned that this dirt could ruin gardens, requiring costly replacements.
Delivery Delays
Delivery issues have frustrated some customers as they sometimes report. A MapQuest review from Zbigniew S. (2024) detailed ordering 1.5 tons of stone in June, with promised delivery in July, then August, and finally September. Another customer on Yelp (2023) received 3/4 white stone that was “drastically different” from what was ordered, with staff suggesting they wash off sand to fix it, which didn’t resolve the issue.
Mixed Customer Service Experiences
While some praise the staff, others found them unhelpful or dismissive. A 2024 YellowPages review mentioned the owner’s refusal to offer a full refund for poor-quality topsoil, leaving the customer feeling ignored. Another Birdeye review noted that smaller orders (less than a ton) received less attention, advising customers to “do their homework” before buying loose materials.
Eddington Supply in 2025: What’s New?
Eddington Supply continues to evolve, with updates that impact customer experiences. Here’s the latest scoop.
Expanded Product Range
In July 2024, Eddington’s website announced new additions to their inventory, including mulch varieties like Triple Ground Black Root and Red Mulch, and propane services for homeowners and businesses. These cater to diverse needs, from garden enhancements to powering appliances. Their propane page emphasizes competitive pricing and eco-friendly refills, which could appeal to cost-conscious customers.
Specials and Clearances
Eddington’s 2024 Specials & Clearances page offers discounted overstock and discontinued items like pavers and stones. This is a draw for budget-savvy customers, with reviews suggesting these deals provide great value without sacrificing quality. The page is updated regularly, so checking often can score you savings.
Google Business Profile Rating
As of 2025, Eddington Supply holds a 3.7-star rating from 79 reviews on their Google Business Profile. This reflects a mix of glowing praise for service and pricing, alongside complaints about specific products like topsoil. It’s a solid but not stellar rating, suggesting room for improvement.
Tips for a Great Experience with Eddington Supply
Want to make the most of your visit to Eddington Supply? Here’s how to avoid pitfalls and get the best service.
Inspect Materials Before Purchase
Given complaints about topsoil and stone quality, ask to see samples before buying, especially for loose materials like gravel or soil. A Birdeye review advised knowing exactly what you need to avoid mismatched deliveries. If possible, visit their Bristol Pike location to check products in person.
Clarify Delivery Details
To avoid delays, confirm delivery timelines when ordering. Specify your needs clearly, and double-check quantities, as some customers reported receiving less than expected. Calling (215) 639-0990 to speak with staff can help ensure smooth coordination.
Take Advantage of Expert Advice
Eddington’s staff is a highlight for many. If you’re unsure about materials or project planning, ask for guidance. Reviews consistently praise their help with patio designs and contractor recommendations, so don’t hesitate to lean on their expertise.
Shop Clearance Deals
Check Eddington’s Specials & Clearances page for discounts on pavers, stones, and more. These deals can save you money, especially for smaller projects. Call ahead to confirm availability, as stock changes frequently.
Frequently Asked Questions
Is Eddington Supply reliable for landscaping projects?
Most reviews suggest Eddington is reliable for pavers, stones, and mulch, with great customer service for project planning. However, be cautious with topsoil and confirm delivery details to avoid issues.
Why are some customers unhappy with Eddington Supply?
Common complaints include poor-quality topsoil, delivery delays, and inconsistent customer service for smaller orders. Inspecting materials and clarifying expectations can help.
Does Eddington Supply offer good value?
Yes, many customers find their prices competitive, often beating big-box stores by $40 or more. Their clearance section is a bonus for budget-conscious buyers.
Conclusion
While at the conclusion, Eddington Supply Co. in Bristol, PA, is a mixed bag in 2025. Their customers love the knowledgeable staff, competitive prices, and quality pavers and stones, making it a solid choice for masonry and hardscaping projects. However, there are several issues with topsoil quality and delivery delays have frustrated some, so it’s wise to inspect materials and confirm timelines. By leveraging their expertise and clearance deals, you can have a great experience. Whether you are a contractor or a DIYer, Eddington Supply is worth considering—just do your homework first.
References
Eddington Supply. (2024). “Home Page.” Retrieved from eddingtonsupply.com.
Yelp. (2024). “Eddington Supply Reviews.” Retrieved from Yelp.com.
Birdeye. (2024). “Eddington Supply Co Reviews.” Retrieved from reviews.birdeye.com.
CMac.ws. (2024). “Eddington Supply Co in Bensalem Township, PA.” Retrieved from CMac.ws.
YellowPages. (2024). “Eddington Supply Co.” Retrieved from YellowPages.com.
MapQuest. (2024). “Eddington Supply.” Retrieved from MapQuest.com.
Topsoil.com. (2024). “Eddington Supply Co in Bensalem, Pennsylvania.” Retrieved from Topsoil.com.
Eddington Supply. (2024). “Specials and Clearances.” Retrieved from eddingtonsupply.com.
Eddington Supply. (2024). “Propane in Bristol.” Retrieved from eddingtonsupply.com.
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